●In order to accurately understand the content of your inquiry, we may record your call.
●At our Customer Service Center, personal information obtained in connection with customer inquiries will be used to perform necessary customer service tasks, such as providing information about products and services, arranging shipments, and responding appropriately to requests.
●The contact point varies depending on the type of request, so please check the product before calling.
●To confirm the product and inquire about its symptoms, please have the product and its packaging (if you have it) ready when you contact us.
●For toys that use batteries, please check if the same problem occurs with new batteries. Please check this before calling us. MegaHouse Customer Service Center
Navi Dial 0570-066-039
Telephone reception hours: Monday to Friday (excluding public holidays) 10:00 AM to 4:00 PM
≪Product/repair product delivery destination≫
Address: 241-22 Shiki City, Chiba Prefecture 277-0863, Japan Megahouse Customer Service Center
*If there is a problem with the product, please specify the nature of the defect and send it to the above shipping address via cash on delivery (courier service).
In that case, please be sure to include your address, name, age, and telephone number.
*Please double-check the phone number to avoid any mistakes.
●At our Customer Service Center, personal information obtained in connection with customer inquiries will be used to perform necessary customer service tasks, such as providing information about products and services, arranging shipments, and responding appropriately to requests.
●The contact point varies depending on the type of request, so please check the product before calling.
●To confirm the product and inquire about its symptoms, please have the product and its packaging (if you have it) ready when you contact us.
●For toys that use batteries, please check if the same problem occurs with new batteries. Please check this before calling us. MegaHouse Customer Service Center
Navi Dial 0570-066-039
Telephone reception hours: Monday to Friday (excluding public holidays) 10:00 AM to 4:00 PM
≪Product/repair product delivery destination≫
Address: 241-22 Shiki City, Chiba Prefecture 277-0863, Japan Megahouse Customer Service Center
*If there is a problem with the product, please specify the nature of the defect and send it to the above shipping address via cash on delivery (courier service).
In that case, please be sure to include your address, name, age, and telephone number.
*Please double-check the phone number to avoid any mistakes.
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